Private Urology at Guy’s Hospital

The Andrology Centre sees private patients at Private Care at Guy’s, HCA Healthcare UK’s facility in the Cancer Centre at Guy’s Hospital, Great Maze Pond, London SE1 9RT. Our specialists all practise at Guy’s & St Thomas’, and an appointment here puts you on the Guy’s campus itself. This page covers what the facility is, how it differs from NHS care, and how to get there.

What is Private Care at Guy’s?

Private Care at Guy’s is a private facility run by HCA Healthcare UK inside the Cancer Centre at Guy’s Hospital, Great Maze Pond, London SE1 9RT. HCA says it occupies the top four floors of Guy’s Hospital’s NHS cancer centre and is wholly owned by HCA UK’s London Bridge Hospital. On this website it appears as HCA at Guy’s Hospital.

Its main focus is cancer, but it is not limited to cancer. HCA lists general urology, alongside kidney, bladder, ureteric and prostate cancer, among the specialties based there. Its published facilities include consulting rooms, four theatres (one robotic), a chemotherapy suite, a radiotherapy centre, and X-ray, ultrasound and fluoroscopy. That does not mean every part of your care happens here: if a test or treatment is recommended, your consultant will explain where and at what cost before anything is booked.

Is Private Care at Guy’s part of the NHS?

No. It sits inside an NHS building, but appointments there are private, self-funded or insured. The trust’s own private services arm, Guy’s and St Thomas’ Specialist Care, states that its adult private cancer services are offered through a partnership with HCA Healthcare UK.

Department of Health guidance (2009) on NHS patients who also pay for private care says it should always be clear whether a treatment is privately or NHS funded, that the two should be kept as clearly separate as possible, and that choosing private care does not take away your entitlement to NHS services. In practice, a private appointment with us does not replace or move an NHS appointment at Guy’s, and NHS appointments there come through NHS referral, not through us. Tell each team about the other. Our page on private versus NHS urology covers the wider differences.

Why does the Guy’s connection matter for urology?

The link is mainly the people: all of our specialists practise at Guy’s & St Thomas’, named by Newsweek in 2025 as the number one urology service in Europe, and Mr Maj Shabbir is a past Clinical Lead of Guy’s Urology who built the Andrology & Genito-urethral Reconstruction team at Guy’s. It may also suit you if you are already under a Guy’s and St Thomas’ team.

Prostate symptoms and PSA

Benign enlargement can narrow the urethra, which runs through the prostate. Prostate cancer usually starts in the outer part of the gland, so it often does not press on the urethra, or cause symptoms, until it has grown or spread. Symptoms alone cannot tell the two apart, which is why an examination and a PSA blood test may be suggested. Within our team, Ms Elsie Mensah, Urology Specialist, focuses on BPH and prostate cancer diagnostics; see prostate conditions and PSA levels by age.

Blood in the urine

Blood in the urine needs checking even if it happened once; the NHS says it is not usually serious, but it can be a sign of cancer. See blood in urine.

Life after prostate cancer surgery

Bladder control and erections often take far longer to recover than the wound. Our Life After Prostate Surgery (LAPS) Clinic, developed by Mr Shabbir and Mr Arun Sahai, Consultant Urologists at Guy’s Hospital, is open to men whose operation was done anywhere; ask when booking which site your appointment will be at.

Should I book at Guy’s, The Shard or Canary Wharf?

Book at whichever site is easiest for you to reach, and check that the specialist you want to see is consulting there. Guy’s and The Shard are a few minutes apart near London Bridge but are different buildings, so check the address on your booking before you set off.

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See our London Bridge page for The Shard and for routes from Borough, Bermondsey and the City, and our Canary Wharf page for Docklands.

How do I get to Private Care at Guy’s from London Bridge?

London Bridge is the nearest station, about four minutes on foot. It is served by the Jubilee and Northern lines and by Southeastern, Southern and Thameslink trains from South London, Kent and Sussex, with Thameslink also reaching Bedford, Cambridge and Peterborough.

Private Care at Guy’s is on the top four floors of the Cancer Centre on Great Maze Pond (SE1 9RT), so look for the Cancer Centre rather than the main hospital entrance. Buses and taxis are covered in the questions below.

Network Rail lists London Bridge as step-free to all platforms via lifts, and assistance can be booked through your train operator or requested on the day.

Can I drive or park at Guy’s Hospital?

You can, but it is rarely easiest. Guy’s is inside the Congestion Charge zone and ULEZ, and the trust asks patients to use public transport where possible. Its published arrangements are:

• On-site parking is only for Blue Badge holders with an appointment that day, on a first come, first served basis, entered from Crosby Row only (not St Thomas Street or Snowsfields).
• A National Car Parks (NCP) car park at the junction of Snowsfields and Kipling Street is about five minutes’ walk away.
• Drop-off and collection bays are at the main Guy’s Hospital entrance. For sat nav, use SE1 9RT.

These are the hospital’s arrangements and can change; if you rely on Blue Badge parking or have access needs, mention it when you book.

What if my symptoms become urgent before my appointment?

A private appointment is planned care, not an emergency service. Go to A&E or call 999 for sudden, severe testicle pain, testicle pain with feeling or being sick or tummy pain, or testicle pain lasting more than an hour, and if you are passing heavy blood or clots or feel very unwell. If you suddenly cannot pass urine despite a full and painful bladder, get same-day help from NHS 111, your GP or an emergency department.

For a high temperature or shivers with back or side pain, get an urgent GP appointment or call NHS 111 the same day; call 999 if you become confused, drowsy or have difficulty speaking. For blood in the urine without those features, the NHS advises an urgent GP appointment or NHS 111; you can also ring us to arrange an assessment.

How do I book a private urologist at Guy’s?

Call +44 7889 318584 (lines open Monday to Friday, 8am to 4pm), email contact@theandrologycentre.co.uk or use our enquiry form, choosing HCA at Guy’s Hospital as your clinic. We will confirm who you will see, when, and in which building.

HCA lists Ms Elsie Mensah, Urology Specialist, at Private Care at Guy’s. If you would prefer to see another member of the team, ask when you book which site they are seeing patients at.

• Self-funding: no GP referral is needed. An in-person initial consultation with Ms Mensah is £300, and a first consultation with any of our specialists can also be by video or telephone (£300). See fees and insurance.
• Insured: insurers usually need a GP referral and pre-authorisation first.

Frequently asked questions

References and further reading